Return & Refund Policy

At THE HANGERS LUXURY, we want you to love every order you receive. If something isn’t right, we’re here to help.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be:

  • Unused and unwashed

  • In original condition

  • With all tags and packaging intact

Items that are damaged due to customer use or incorrect handling are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Innerwear

• Accessories

• Products purchased during clearance or special sale offers

Exchange Policy

• We offer size exchanges subject to stock availability.

• Exchange requests must be made within 7 days of delivery.

• Customers may need to pay a small shipping fee for exchanges.

Refund Policy

• Refunds are processed only if:

  • Wrong item was delivered

  • Product received is damaged

  • Product has a manufacturing defect

• Once the returned item is inspected and approved, the refund will be processed within 5–7 business days to the original payment method.

Reverse Pickup

• Reverse pickup service is available in selected locations.

• If reverse pickup is unavailable, customers may be asked to self-ship the product to our return address.

Order Cancellation

• Orders can only be cancelled before they are shipped.

• Once shipped, the order cannot be cancelled.

How to Request a Return or Exchange

To request a return or exchange, contact us with:

• Order ID

• Reason for return

• Product images (if damaged/wrong item)

📩 Email: dacloset2025@gmail.com
📱 WhatsApp: +91 7888625174

Important Note

THE HANGERS LUXURY reserves the right to deny returns if the product does not meet our return policy conditions.

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Thank you for shopping with BLUR STREET ❤️